If in Edit Profile option the pan is not updated or Some Error message displayed in the screen then you will update your PAN via email.

First, Screen Short the Error message and scan your PAN card and save both on your computer.

E-mail format :

<———-Start Format——————->

Subject:  Regarding Update of PAN no of <Your log ID>

With reference to the subject cited above, I want to inform you that, my PAN is not updating in safe shop profile which detail is given below.

NAME – <Your Name> 
LOG ID –  <Your log ID> 
PAN NO  – <Your PAN No>
MOBILE NO –  <Your mobile no which is update in your profile>

I would request you please update my PAN having log id <Your log ID>  as soon as possible

—
Thank’s & Regard’s From

<Your Name>
<Your Email>
<Your mobile no >